Start with Basic Structure:
- Use the Personas database to create detailed customer profiles
- Set up Tasks to track your research and development progress
- Organize your research materials in the Resources section
Manage Your Research:
- Create tasks for gathering customer data
- Set deadlines for persona updates and reviews
- Store relevant research materials and references
Implement and Share:
- Update personas quarterly or when market changes occur
- Base all decisions on actual customer data
- Share insights across teams for consistent customer understanding
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⚠️ Important Reminders:
- Always use real customer data and feedback
- Keep information concise and actionable
- Review and update regularly
- Share updates with relevant team members
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Creating Personas
Navigate to Personas: Use the blue Personas section to create and manage your buyer personas.
Fill in Details: For each persona, include:
- Demographic information
- Pain points and challenges
- Goals and motivations
- Buying behaviors
Managing Tasks
Task Creation: Use the Tasks database to:
- Create action items related to persona research
- Track persona development progress
- Set deadlines for persona updates
Utilizing Resources
Resource Management: The Resources section helps you:
- Store research materials
- Save reference documents
- Track useful tools and links